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LEGAL NOTICE

Effective date: 8 August 2026

  1. WEBSITE OPERATOR

The HookahStandard website and online store are operated by:

HOOKAH SOLUTIONS s.r.o.
Registered office: Čínská 748/5, 160 00 Praha 6, Czech Republic
Company identification number (IČO): 297 73 431
Registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 452164
VAT identification number: [INSERT VAT NUMBER IF APPLICABLE – OTHERWISE REMOVE]
Email: info@hookahsolutions.com
HookahStandard is a trading brand of HOOKAH SOLUTIONS s.r.o.

The registered office is not automatically a customer-service or returns location. Before returning tobacco, nicotine products or other excise goods, please contact us for the appropriate lawful return instructions. This does not restrict your right to notify us that you are exercising a statutory right of withdrawal.

  1. ADULT-ONLY AND REGULATED PRODUCTS

This website offers tobacco and other age-restricted products solely to adults aged 18 years or older. Where the law applicable at the customer’s location or delivery destination establishes a higher minimum age, that higher age applies.

Accessing this website or confirming that you are an adult does not by itself establish eligibility to purchase regulated products.

Orders for regulated products are accepted and fulfilled only after the required age, identity, destination and regulatory checks have been completed. Electronic age verification may be required before or during checkout, and age or identity may be checked again when the order is handed over.

Regulated goods will not be knowingly sold or delivered to minors.

  1. GEOGRAPHIC AVAILABILITY

The availability of this website in a particular country does not mean that every product is offered or may lawfully be delivered there.

Tobacco and other regulated products are supplied only to destinations actively supported by HookahStandard and only where the applicable sales, registration, notification, excise, VAT, labelling, packaging, product, age-verification and delivery requirements can be satisfied.

Product or delivery availability displayed at checkout remains subject to compliance review. An order may be held, refused or cancelled in accordance with our Terms and Conditions where fulfilment would be unlawful, restricted or operationally non-compliant.

Customers must not use parcel-forwarding services, false addresses, undisclosed rerouting or other methods to send regulated goods into an unsupported destination.

Nothing in this Legal Notice transfers to the customer any tax, excise, registration or regulatory obligation that mandatory law places upon HOOKAH SOLUTIONS s.r.o.

  1. CONTRACTUAL AND PRIVACY DOCUMENTS

Use of the website and purchases made through it are governed by the following documents:

Terms and Conditions
Shipping Policy
Returns and Refunds Policy
Privacy Notice
Cookie Policy

If there is a conflict between this Legal Notice and the Terms and Conditions concerning a purchase, the Terms and Conditions apply, subject always to mandatory law.

This Legal Notice does not exclude or restrict any consumer right or business obligation that cannot lawfully be excluded or restricted.

  1. PRODUCT AND HEALTH INFORMATION

Tobacco and nicotine are addictive and are not risk-free. Products sold through HookahStandard are not medicines, smoking-cessation products or medical advice.

Product descriptions concerning flavour, strength, heat, packing method or expected experience are general and may be subjective. Customers must follow all manufacturer instructions, health warnings and applicable product information.

Products must be kept away from children and animals and must not be used if damaged, contaminated, incorrectly labelled or subject to a recall.

  1. INTELLECTUAL PROPERTY

Unless otherwise stated, the HookahStandard name, website design, written content, photographs, graphics, videos, logos and other original materials appearing on this website are owned by or licensed to HOOKAH SOLUTIONS s.r.o.

These materials may be viewed for personal and non-commercial purposes. They may not be reproduced, republished, distributed, modified or commercially exploited without prior written permission, except where permitted by law.

Third-party trademarks, product names and materials remain the property of their respective owners.

  1. CONSUMER COMPLAINTS AND DISPUTE RESOLUTION

Questions, complaints and requests concerning an order should first be submitted to:

Email: info@hookahsolutions.com

  1. EXTERNAL LINKS

The website may contain links to independent third-party websites. Such links are provided for convenience or information and do not necessarily constitute endorsement.

We are not responsible for independent third-party content or services where the relevant third party is not acting on our behalf. This does not exclude any responsibility that mandatory law places upon us.

9. CONTACT

HOOKAH SOLUTIONS s.r.o. / HookahStandard
Čínská 748/5
160 00 Praha 6
Czech Republic

Email: info@hookahsolutions.com
Telephone: [INSERT CUSTOMER-SERVICE TELEPHONE]
Website: www.hookahstandard.com

Last updated: 8 August 2026